Many people who start using their first hosting account, or change companies, typically have questions concerning how particular tasks are executed or confront difficulties when setting up various things, including e-mails, site settings, and so on. This is why, a lot of providers have compiled documentation with the most popular questions and issues in order to help their clients obtain info quickly and easily. Consequently, the customer service staff can spend more time on real issues that some customers may be experiencing, since the solution for the minor things will be available on the web and customers will be able to easily cope with them without having to touch base with the technical support team. Having elaborate documentation is very important, especially for new users with no experience whatsoever, since the web hosting service entails an immense number of features and many individuals can become bewildered about what action to take. A good knowledge base can both help you accomplish the tasks that you need and discover how the hosting service works in general.
Extensive Online Documentation in Hosting
Our hosting plans include an elaborate knowledge base where you can find info about all the obstacles that you could possibly encounter and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but yet you are unable to send emails, for example. We’ve made every effort to be as thorough as possible and to cover all possible options in order to save you time and effort and to supply you with different solutions for any issue. The knowledge base comprises educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whilst if you prefer to see the entire article collection, you can visit the all-inclusive Help section.