Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is educated to immediately take care of all Linux hosting packages clients’ questions and advise demands. Through our ticket system, it is also possible to share your question and a support crew representative is going to go back to to you in less than maximum one hour. In actual fact, practice shows that the general resolution time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any query you may have involving a4host’s solutions. We have now technicians on duty on a regular basis to offer you assistance when necessary. You may use the ticket system or send us an email anytime, alternatively you can grab the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel offers a detailed knowledge base that’s integrated into all parts. In each part, you’ll find a Help control key which will load for you a variety of step–by–step online classes on how to take advantage of a selected element or conduct a specific action. Furthermore, we have prepared information video tutorials so that you can get a better idea of the Control Panel’s interface.