Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center included in a4host’s Site Control Panel features a collection of help articles and frequently asked questions. Aimed toward fixing any common issue that you might possibly have, they are written by our support team of professional techs.

  • Top quality support service

  • Educational Videos

  • If you prefer to watch how an action is accomplished or how an issue is remedied, instead of just reading about it, check out our selection of how–to video tutorials. They cover various topics and will help you quickly understand how to work with our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 help desk service and a sixty–minute response guarantee. Our experienced technicians will be online around the clock to attend to your inquiries and to settle any problem that you could run into. Just submit a client support ticket from the Help Center and we will reply back to you in a flash.