1 hour ticket response
Prompt assistance is our topmost objective and that is why we’ve got a team of expert customer service technicians who are ready to offer a fast response to any question that you may have. Just send your client support ticket from the Site Control Panel and we’ll get back to you within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute support ticket response time.
A Premium–Quality Tech Support Service
Each member of our client support staff has several years of experience in the Linux hosting packages market and the vast majority of them have worked for us for at least 5 years. They are all eager to reply to all your requests in the most proficient way possible.
A User–Friendly Help Section
To help you get a quick tip on how to use a particular feature, we have included a really intuitive Help Center section in the Site Control Panel. You can search through an extensive collection of web hosting account administration articles and website management articles, take a glimpse at the F.A.Q. section or check out our instructional video tutorials.