Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Each ticket that you send to the client help staff will be responded to within up to 60 mins. All normal requests will be replied to asap. Nonetheless, if the service inquiry you have posted calls for assistance from a licensed admin technician, we’ll send the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Top–quality Customer Assist Service

  • We will offer you 24x7 client help and support through a turbo–fast ticketing application integrated into your Control Panel. You can write to us at any time about any of the applications that come installed in advance on the virtual server, this includes the selected Linux OS, the server management panel and our custom created Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Site Control Panel that is included 100% free along with your virtual server, you can find an informative Help section, consisting of all that you should be aware of when running your web–sites and software. We have integrated a wide range of how to reports and video courses that display the basic website supervision responsibilities in an easy to comprehend manner.