A 99.9% Server Uptime
Our hosting platform is based on a solid, top–class hardware configuration and a significantly modified Linux distro. This is why, no matter what your web site is, or how many visitors you’ve got, or even if there is a distributed denial–of–service assault, our web hosting servers will remain up and running and your websites will remain visible online.
All Linux hosting packages plans include a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
To be able to offer a good–quality web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our very own custom internal network to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at risk, you can’t feel truly safe. That’s why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel pleased with our web hosting service or in case you would like to use an even more powerful hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – you will receive your money back in full, with no secret costs or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you’re aware of how annoying this can be, especially if your website is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be right here for you and they’ll answer you in less than one hour. And the best thing is that their average response time is just 20 minutes!