Q: Why should I transfer my website? What does website migration include?
A: The web site migration service provided by a4host is totally free of charge and involves transferring all your files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We will also update all the settings necessary for your websites to be completely functional on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring just about any website. With years of experience behind their backs, they are experts in the specificities of our hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom–made web application with many custom libraries is as easy as transferring a simple WordPress–based blog.
Q: Website migration seems like a lot of work. Just how long can it take?
A: While we can’t give you an exact time interval, because there are plenty of factors, among them the size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll try our very best to move your website within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: What info will I be asked to give to your Website Migration Department?
A: We don’t require any sensitive info. We’ll require, though, the login information for your old web hosting account along with the name of the site that you want to move.
Q: My old hosting account has delicate data inside. How can I trust you?
Q: What about downtime? Will my site be offline?
A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the migration is complete, we will make sure that everything is working correctly and that the integrity of your content is not affected before notifying you that the transfer is over. After that, we’ll explain to you how to transfer the domain name over to your web hosting account with us and how to edit the DNS records.
Q: Will my present hosting provider find out that I am leaving them?
A: While we move your content, your hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make any difference what platform my current hosting provider is using?
A: Yup. We support all common Linux–powered web hosting platforms. We don’t support Windows–powered hosting platforms, since we don’t provide Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site creation and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.